Privacy Policy
Simply Asbestos Privacy Policy
SMS Verbal Consent
Simply Asbestos only sends an informational text message after the caller gives clear verbal consent during a phone call.
Before sending a text message, our automated phone receptionist asks:
“May I send one informational text message with the webpage link to the mobile number you’re calling from? Message and data rates may apply. Reply STOP at any time to opt out.”
The text message is sent only after the caller clearly agrees. The message is sent to the mobile number shown by caller ID. We do not ask callers to provide a phone number for this purpose.
SMS is used only to send the informational webpage or contact page link requested during the call. We do not use SMS for customer support conversations or unsolicited marketing messages
At Simply Asbestos, your privacy is important to us. This Privacy Policy explains what information we collect and how we use and protect it.
Information We Collect
When you contact us, order a test kit, or submit samples for testing, we may collect your name, address, email address, phone number, and information related to your order and samples.
How We Use Your Information
We use your information only to process your order, coordinate laboratory testing, deliver laboratory reports and invoices, and provide customer service related to your order.
We do not sell or rent your personal information.
Payment Processing
Payments are processed securely through Stripe.
Simply Asbestos does not collect, receive, view, process, or store your credit or debit card information. Payment information is provided directly to and processed by Stripe in accordance with Stripe’s privacy and security practices.
SMS Communications
Simply Asbestos does not use SMS for marketing, promotions, customer service conversations, or responding to customer questions by text.
SMS messages are only sent when specifically requested or agreed to by a customer during a telephone call with Simply Asbestos. SMS may be used to send a link or other information requested or discussed during that telephone call.
Phone numbers used for SMS are provided verbally by the caller or obtained through caller ID during the telephone call. Phone numbers provided through our website, online orders, or payment transactions are not used as consent to receive SMS messages.
Consent to receive SMS messages is not a condition of purchase.
Mobile information and SMS consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for assistance.
Sharing of Information
We may provide information necessary to complete your order to the laboratory performing the testing and other service providers required to fulfill your order.
We do not sell, rent, or share customer information for third-party marketing or promotional purposes.
Data Protection and Retention
We take reasonable measures to protect customer information. Customer information and laboratory reports maintained by Simply Asbestos are securely deleted within 30 days of order completion, except where information must be retained to meet legal or accounting requirements.
Updates to This Policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page.
Contact Us
For questions about this Privacy Policy, contact:
Simply Asbestos